Privacy Policy

1. Commitment to Privacy & South African POPIA Compliance

At My SASSA (hosted at sassa.online), we are deeply committed to respecting and protecting the privacy of grant recipients, caregivers, and all South African visitors in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.

Critical Security Guarantee: My SASSA does not collect, store, transmit, or record 13-digit South African ID numbers, phone OTPs, or SASSA Gold Card PINs. All interactive grant status enquiries and banking changes are explicitly redirected to official South African Government portals (srd.sassa.gov.za).

2. Geolocation Data

Our closest office locator offers an optional "Find Closest to Me" feature that uses your browser's Geolocation API. This calculation is executed purely client-side on your device to calculate geodesic distances to the nearest SASSA branches. Your precise coordinates are never stored on any server or shared with third parties.

3. Google AdSense & Third-Party Advertising Cookies

We use Google AdSense to display advertisements on our website. Google and its partner advertising networks use cookies to serve ads based on your prior visits to our site or other websites on the Internet:

• Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to our sites and/or other sites on the Internet.
• Users may opt out of personalized advertising by visiting Google Ads Settings.
• Alternatively, you can opt out of third-party vendor use of cookies for personalized advertising by visiting www.aboutads.info.

4. Local Browser Storage

We store small preferences in your device's browser localStorage (specifically your preferred language: English, isiZulu, isiXhosa, or Afrikaans) to ensure your language choice persists seamlessly across visits. No personal identifiers are stored.

5. External Links to Government Resources

Our site provides outbound links to official entities such as SASSA (sassa.gov.za), DSD (dsd.gov.za), and the SRD Portal (srd.sassa.gov.za). We have no control over the privacy practices of external websites.

6. Contacting Us

If you have questions regarding this Privacy Policy or wish to request information under POPIA, please visit our About & Contact Page or contact us directly at:

Email: info@sassa.online • General Enquiries: info@sassa.online